If you are not completely satisfied with your purchase, simply return the item or items to us, in it’s  original unused & unworn condition* within 14 days of receipt. We will issue a full refund (excluding original delivery charge) on receipt, or exchange the item for a different size / colour if preferred.

Procedures.

Return in store.

Simply Bring the item & order receipt along to our store In Maynooth. You can exchange or return for a full refund ( processed Via Original payment method ).

Postal Returns

Please complete the returns form you will have  received with your order & simply return it along with the item to :

Returns, Divine Boutique, Unit 3, Manor Mills Shopping Centre
Maynooth, Co. Kildare
Ireland

All returns should be processed within 14 working days. If you do not hear from us within this time frame then please track your item and if it shows that it was received then please contact our customer care team as there may be a reason we could not contact you or an issue with the return.

Please note:

  • The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
  • The cost of returning the item to us is your responsibility. 

This returns policy does not affect your statutory rights.

*Note:

Strictly NO RETURN on Earrings – for Hygiene reasons.

 

All returns should be processed within 7 working days. If you do not hear from us within this time frame then please track your item and if it shows that it was received then please contact our customer care team as there may be a reason we could not contact you or an issue with the return.

Please note:
The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to us is your responsibility.
This returns policy does not affect your statutory rights.

*Note: when trying on items of clothing, please ensure that you are not wearing perfume/aftershave or a deodorant which may leave a scent or marks on the item.

We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. The item must be returned in its original packaging with any enclosed documentation.